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Dispatch Center

 

For All Emergencies - Dial 9-1-1

Central Jackson County Fire Protection District launched our 911 Communication Center in July 2006. This Communication Center, which focuses solely on Fire and EMS, has brought a higher standard of care to the citizens of Blue Springs, Grain Valley, Lake Tapawingo, and surrounding parts of Jackson County that are included in CJCFPD’s jurisdiction.

CJC’s Communication Center is comprised of eight communication officers and one communication supervisor. The nine person staff runs a total of four shifts per week; utilizing a team structure and twelve hour shifts, maintaining an active center twenty four hours a day, three hundred and sixty five days a year.

The focus and function of the communication center includes answering and processing emergency phone calls, dispatching Fire and EMS units to call location, using EMD (Emergency Medical Dispatch) and EFD (Emergency Fire Dispatch) Protocol Systems for pre-arrival instructions, notifying additional personnel and utilities when needed, maintaining and updating mapping of the district, and monitoring availability of hospitals.

CJC’s Communication Center is proud to be serving our citizens and will always do our best to meet the needs of the community.

To reach the CJC Fire Communications Center, For non-emergencies - Call (816)220-4005.

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